The Ever Changing Managerial Role

If there is one thing that Charles Parnell knows about, it is change. After spending over 4 decades in business and teaching at the University level, Charles is keenly aware of the changing landscape of business and the impact it has on leading, especially in the 21st Century. Enjoy this week’s article about what it takes to navigate the waters of change as a manager in this millennium.

There continues to be significant discourse in the country regarding the changing roles of managers in organizations. This is due in large part to the dynamic nature of organizations and the diverse external environment they do business in. Internal and external customers demand world class service and products with quick demand responses. The focus has been and continues to be on the following roles: interpersonal, informational and decisional. For maximum success, these roles must be executed with competency and timeliness.
In addition to the foregoing, managers must assume and demonstrate competency in the following roles:
* Visionary – must have a clear vision of where they want to be and what they want to achieve
* Change agents – must create a powerful need for change initiatives and their benefits
* Organizational development – must develop and execute strategies to develop the organization’s ability to manage change in the internal and external environment and to make decisions and solve problems
* Strategy execution – must be able to effectively execute strategies to achieve organizational goals
* People development – must develop employees to reach their maximum level of competency
* Risk takers – must be willing to take risks that may maximize organizational success
* Creative – must be highly creative to envision new market niches to achieve end results
* Skilled conceptually – must be skilled conceptually as well as being able to articulate effectively in communicating action steps
* Goal setting and execution – must effectively create an environment where people can satisfy their personal needs while achieving organizational goals
* Knowledge expansion – people knowledge must catch up with technological knowledge
* Employee motivation – must develop creative strategies to create and maintain an environment that fosters motivation.
* Communication – must execute active listening skills to a diverse work environment for maximum goal attainment
* Employee attitude perspective development – must develop solution oriented attitude and perspectives
The roles of managers will continually change and become more demanding as people grow in their overall knowledge and personal development. Our internal and external customers will demand a higher quality product or service that is competitively priced and over delivered. The knowledge based and interconnected global marketplace will become more competitive as we move on in this century and beyond. Managers must be nimble and embrace these changing roles for success. THE CHALLENGE HAS BEGUN!