Learning and Development
- Is your organization committed to an environment of ongoing learning and improvement?
- Do you have a methodology in place to ensure that your people are at the cutting edge of innovation?
- Are you planting the concepts of learning today, that will produce an unbeatable team for tomorrow and beyond?
We all know continuous learning is a necessary and valuable commitment of organizational leadership. HPISolutions can assist in providing these opportunities for you and your employees.
Our leadership training and development company is designed to meet your needs. We believe in the power of informed, customized programs designed to address the unique challenges that your organization is facing. We offer training for Management, Sales, HR, and much more.
Looking for something different than you see here? Contact us to discuss training programs tailored for your organization.
Leadership Solution Tools
- Executive Leadership Development
- Mid- and Upper-Middle Management Development
- Team Lead and High Potential Employee Development
- Leadership Made Simple Process
- Six Disciplines in Leadership Process
- Advanced Leadership Process
Sales Team Solution Tools
- Sales Development Process
- Behavioral Selling Skills Process
- Sales Skills Strategies
- Coaching for Sales Success
- Selling Skills for Non-Sales Team Members
Targeted Development Solution Tools
- Re-energizing the Organization
- Building High-Performing Teams
- Dynamic Communication Concepts
- Customer Loyalty Process
- Your Attitude Is Showing Process
- Stress Management
- Conflict Management
- Assertiveness Training
- Conducting Effective Meetings
- Change Management
HR Solutions Tools
- Job Benchmarking
- Assessment Tools: Behaviors, Driving Forces, TriMetrix, Emotional Intelligence, Stress Quotient, 360 Degree Feedback
- Conflict Resolution Intervention and Mediation
- Learning Opportunities
- Professional Development Coaching
Does the organization have an employee who needs coaching? Typically, clients look to us to troubleshoot behavioral situations with employees. This may include coaching sessions with his or her boss, direct reports, or with peers. In most cases, through application of our techniques, problems are resolved within months.
- 360 Feedback
- Individual Coaching
- Conflict Resolution Intervention and Mediation
Typically our clients look to us to troubleshoot behavioral situations with employees. This may include coaching sessions with his or her boss, direct reports, or with peers. In most cases, through application of our techniques, problems are resolved within six months.
Participants will learn and practice developing behavioral and performance based questions to determine whether the candidate can do the job. This process focuses on “peeling the onion” to gather the needed information relevant to the job requirements. This course will review various interview formats such as panel and individual. They will also learn how to avoid asking questions that are prohibited by law.
Learn how to effectively handle an important responsibility, taking progressive correction action. They will learn how to execute interviews, complete a legal termination, what the liability can be for supervisors, how to give feedback, where conflict comes from and how to deal with it.
Learn what the courts are requiring employers to do to avoid liability, including taking proactive steps for avoiding sexual and other types of harassment in the workplace. Managers and Team Leaders will learn how to handle a complaint from beginning to end, including how to conduct an investigation, gather facts and avoid making judgments. In addition, all employees will be educated on the topic through a separate orientation session, which will be tailored to relate directly to your written sexual harassment policy.
Individual Development Training
This is an extensive one-on-one process designed to improve personal and professional performance. Individuals meet with experts for a long-term learning and developmental experience. Professional Coaching meets the personal growth needs of entrepreneurs, senior, middle, entry level organization leaders and high potential employees.
This process is intended to include three people: a coach, a person being coached, and a third person to be determined by upper management. For example, the triad may include a line worker, his supervisor, and the coach. The object of the triad is to work through behavioral and-or communication problems with the designated group. Typically, the problems are resolved within 2-3, two hour sessions.
Leadership Development Training
This learning experience guides the participant step-by-step in how to acquire assertiveness skills, which are useful in leadership and development. It includes defining assertiveness, and examines the difference between aggressive, assertive and non-assertive behavior. Strong emphasis is placed on practicing a 4-point statement in expressing oneself. This content may be included in Employee Intervention when appropriate.
We help you assess your areas of weakness, develop a plan and put the plan into action.
The Executive Leadership Development process is designed to help leaders develop the skills necessary to achieve strategic goals and lead the organization in a competitive business environment. This process offers a proven path to help leaders create an environment in which people will be excited about operationalizing the established vision. It also provides techniques for aligning the organization’s resources and guidelines to effectively lead people to higher levels of performance.
Executive Strategic Planning explores the components of strategic planning which includes:
- The Vision, Mission, Core Values
- Sales Planning and Support
- Internal and External Appraisal
- External Analysis which includes Trend Analysis, Market Segments and a Competitive Analysis
- Explore the Principles of Financial Budgeting
- Establish Business Planning Goals
- Understand Current Conditions, both Inside and Outside the Organization
- Learn to Visualize and Identify the Future
- Determine the Goals That Must Be Achieved
- Plan for Goal Achievement
- Implement the Plan
Learn skills needed to develop as an effective leader.
- Overcoming Barriers to Change
- Summon the Courage to Act and How to Develop Trust
- How to Set Goals Effectively
- Develop an Action Plan to Achieve
- The Leader’s Roles as a Visionary and Coach
- Understand What Motivates People
- How to Communicate Effectively
Leadership Development teaches participants the skills needed to develop as an effective leader. They will examine the challenges unique to leaders including overcoming barriers to change, how to summon the courage to act and how to develop trust. They will also learn how to set goals effectively and develop an action plan to achieve them. Another critical aspect of the training is reviewing the leader’s roles as a visionary and a coach. Throughout the training, participants will discover and enhance their leadership style by understanding what motivates people and how to communicate effectively.
Supervision and the Hostile Work Environment teaches participants what the courts are requiring employers to do to avoid liability, including taking proactive steps for avoiding sexual and other types of harassment in the workplace. Managers and supervisors will learn how to handle a complaint from beginning to end, including how to conduct an investigation, gather facts and avoid making judgments. In addition, all employees will be educated on the topic through a separate orientation session, which will be tailored to relate directly to your organization’s written sexual harassment policy.
Strategic Thinking and Business Planning is a two-part self-learning program designed for entrepreneurs and small, early stage organizations. The first part consists of eight modules, which provide foundational learning that prepared leaders for an effective strategic planning experience:
- Strategic Planning
- A Passion for Succeeding
- Developing a Competitive Edge
- Effective Planning Techniques
- Execution Is Everything
- Marketing and Sales
- Generating and Retaining Profits
- Becoming a Customer-driven Enduring Company
The second part is a leadership retreat to develop and complete the strategic planning process.
In Successions Planning, participants will partner with HPISolutions’ financial planner to develop a succession plan for their business. This includes determining who would take over their business if the owner or any one of their key players left the organization, or worse yet, passed away suddenly. These types of issues must be addressed if participants want their business to thrive.
Team Development Training
In Beyond Behavior to Driving Forces, participants are required to take an assessment measuring a person’s Driving Forces/Motivators prior to this training. This process explores beliefs and values that drive our behavior compelling us to action. Participants will examine why others view the world differently and value different things in life. In addition, participants will understand how Driving Forces/Motivators cause conflicts and impact the decision-making process.
In Building High Performance Teams, participants will understand and learn how to improve the dynamics of their team. They will learn how to deal effectively with resistance to change and how to focus on their team’s vision, mission and core values. Participants will develop concrete methods for creating continuous improvement through problem-solving techniques and team management processes.
The Change Management course will explore various reasons for individual and organizational resistance to change, including the impact of technology. The course will also provide practical strategies to overcome them because in business, the only constant is change.
The Conducting Effective Meetings training teaches participants how to determine when a meeting is necessary, develop and use an agenda, keep meetings on track, keep participants involved and focused, and resolve disagreements. This course uses experiential exercises to anchor the concepts, theories and principles, and to ensure the involvement of every participant.
The Conflict Management program will help you understand the three types of conflict: interpersonal, intra-personal, and personal-functional. Participants will learn the nature of each and develop the skills and strategies to effectively deal with them and resolve conflicts by building trust and enhancing communication.
The Continuous Quality Improvement training takes the participants on an interactive journey through six modules. We’ll look at the why, what, where, and how for producing quality products and services. The focus will be on utilizing tools to increase efficiency, quality and effectiveness.
In the Dynamic Communication course, participants expand their understanding of their own behavioral styles, and improve communication by identifying and understanding the behavioral styles of others. Participants will also develop a personal action plan to improve their interpersonal skills. A personalized Behavioral Analysis Report is included.
The Dynamic Customer Satisfaction course helps organizations attract, keep and satisfy customers. Participants will be challenged as they learn to lay the foundation for a dynamic customer plan. Your team will understand that customer satisfaction doesn’t just happen – it is the result of intense focus and planning. Participants will explore: How the Rules Have Changed, The Internal Customer, The External Customer Attitude, and Customer Friendly Systems. In addition, participants will receive a Behavioral Analysis Report assessing your customer service style.
In the Emotional Intelligence course, discover what Emotional Intelligence is and how understanding it can benefit you, your employer, and your business.
In the Management Development course, you will: a) Define your personal philosophy for motivating and managing; b) Build on this foundation through an action plan of developing goals, securing commitment and effectively controlling your time; c) Learn how to understand people, their behavior and attitudes, and how to turn problems into opportunities; and d) Develop your leadership abilities so you can communicate, solve problems, make decisions and be productive.
The Stress Quotient Program uses an assessment tool for teams, helping them to understand how much stress an organization is under, and how they can begin to create a more productive work environment. Themes emerge, and help distinguish if and in what areas an organization is experiencing detrimental stress.
The Team Leader Development course addresses key topics to help team leaders have a positive impact on organizational success. Their daily activities and decisions affect profits, production, attitudes and morale. This course is designed to provide participants with the basics of leadership development and engage them in a process that results in personal and professional growth.
The Understanding Self and Others program is a comprehensive, 8-hour interactive learning opportunity designed to understand ourselves and others through a deeper look at 3 views of a person through our TriMetrix Assessment System. During this hands-on, powerful program participants will come to learn about their behavioral style, their motivators and personal soft skills, as well as a methodology for determining others’ styles and motivators to increase understanding, appreciation and greatly enhanced communications.
The World Class Customer Service course examines the difference between the 3 levels of customer service: Basic, Exceptional and World Class. Achieving the World Class Customer Service level can mean the difference between an organization’s success and failure. Through this in-depth, developmental process, participants will understand and practice a positive attitude, learn customer service skills, and set goals in order to deliver World Class Customer Service.