In this week’s Power Idea, Senior Strategic Partner, Laura Dillingham continues to discuss the issues uncovered and managed through a clear understanding of Emotional Intelligence. Remember to get signed up for our Virtual Course on Emotional Intelligence ASAP! This is a course you will not want to miss.

There are two emotions that can cause the longest and most detrimental issues and concerns for many people. We’ve looked at Fear, now let’s look at another one, ANGER.

Anger is a strong feeling of displeasure, wrath, belligerence or hostility. It can range from irritability to outright hostility. When you feel it, you know it! It can be a very uncomfortable and challenging emotion, in part because it sets off a series of physiological responses in our bodies.

Sooner or later, everyone feels angry at work. However, displaying anger can have devastating consequences in the workplace. One person’s anger may cause those around them to feel fearful and it could be considered harassment. For this reason, anger in the workplace may sometimes have legal implications for the person who is angry and for their employer.

Experiencing anger sets off a series of physiological responses in our body which can interfere with getting along with people in our personal and professional lives. It can occur for many reasons; however, it is often triggered when our expectations are not met or when something or someone gets in the way of what we want.

If anger is a natural process then why it is a problem? Anger is a problem because it is such a powerful emotion that it causes others to become fearful of being hurt emotionally or physically. Perceived threats pose the same physiological threats as real threats. When you are frequently angry at work it can affect your job and even your career because:

  • you may get a reputation of being difficult and unpredictable
  • it can damage relationships inside the company with internal customers
  • it can damage relationships outside the company with external customers/clients

There are laws requiring that work places are safe. Anger can be seen as harassment or bullying and an anger situation at work can also have legal implications. These types of situations can potentially cost the company time, money and can hurt its reputation.

Anger can happen so quickly that you may not take the time to think things through. To manage emotions more effectively you need to figure out what gets you angry and whether you have a short or a long fuse.

Using what you learn about Emotional Intelligence (EQ), its dimensions and components, and practicing the techniques is the way to keep Anger from controlling you. When you’re motivated, you can learn to regulate your emotions, and practice will make you more adept at managing yourself.

With well-developed Emotional Intelligence (EQ) skills you can learn to disarm ANGER before it disarms you. Do you want to learn proven techniques to help you disarm Anger?

Sign up for the VIRTUAL Emotional Intelligence course beginning September 15, 2016. The sessions are on-line for one hour every week for ten weeks and includes taking an on-line EQ assessment. Seating is limited and there are discounts for early registration. The link below provides more information.

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